July 4th Sale
During the week before the 4th of July Holiday I decided to go shopping for a few new pieces of furniture for my son's bedroom. When I entered the parking lot, the 'Yes we are Open' was up. I retrieved two young children from my vehicle and walked to the door. The door was locked and signs were posted about your upcoming sale. I was pissed. I had to put two kids back into car seats. When I returned to the store a week later, the men in the store told me that it was intentional. If the closed sign was posted, I still would have gotten out of the vehicle to read the sign to determine when the store would have re-opened. But the children would have stayed in the car seat. Orange Park, Florida
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Response to Stephanie:
Stephanie,
I want to apologize for the way in which you were put out by our store closing for the week. I too have small children and know the time it takes to get them in amd out of the car. The open signs were used in the past intentionally, I have never been a fan of that mentality. They were not instructed to do that this vacation but where I failed was being specific with NOT to do that, so those that have been with the company for years just followed prior protocol. Ultimately it is my fault and I thank you for taking the time to express your frustration here. In the future I will be more specific with my employees and I think you will find this does not reoccur.
Have a wonderful week and take good care of those youngins :)
Sincerely,
Brett Blankenship
Wood You Distributors