dresser hardware

I have bought several pieces of furniture from this company and up to now have been quite happy. However, when a small piece of plastic on the drawer slide broke-they could do nothing to help me with it-basically telling me that I was out of luck, the manufacturer was no longer in business, yada ydad yada. Seriously?!? And there is nothing you guys can do or try something different to make it work? We're not talking rocket science here-we're talking a slide on the bottom of the drawer for goodness sakes!Needless to say-I'm not going back. Obviously there is no need for repeat customers! =============================================== Response to Ms Talner: Ms Talner, I am not sure who you spoke with but would appreciate you emailing me at This e-mail address is being protected from spambots. You need JavaScript enabled to view it so I could get all the specifics and come up with a solution to this simple issue. I agree it is not rocket science, there are solutions. Please contact me so I can rectify this situation - thank you for taking the time to contact us! Sincerely, Brett Blankenship