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Ridiculous Sales Tactics

I spend at least one afternoon a week shopping typical finished furniture stores, as a customer, in a variety of towns I travel through. It always amazes me what type of sales people I run into and the "pitch" they present. Every time I have an episode with a "typical" salesperson I think of our Wood You customers and what they have to endure in this industry's maze of confusion and downright comical interactions. I often use these scenarios as personal motivation in maintaining our company's ideology and as teaching points with our employees as how we do not want to be perceived.

"I Can Sell Ice To An Eskimo!"

used-car-salesman

So I thought I'd turn it over to you the reader and see if you have had a recent shopping experience with a salesperson (furniture or any other retail store) that would either make us all chuckle or shake our head in dismay. So let us hear from you! I personally will be turning my employees onto this post as a reminder as to why we work so hard to treat our customers the way we do!

No wonder first time customers come into our stores, a bit timid, waiting to be pounced with over used cliches and weak sales tactics . . . then over the next few minutes they recognize the difference in Wood You Furniture's focus and intention with you the customer. I have been blessed to get to know the majority of individuals within our company. Although not perfect, I sure am proud to be associated with this company and it's ideology of education over sales and sincere customer assistance over high pressure sales.

So if you have ever run into this gentleman in the blog above let us hear about it. I look forward to hearing your story as well as sharing a few I have run into over time!

**I will not be posting the actual company's name from your post.

Comments (7)

Back in the 90's I finished a lot of new furnture and loved your ckear finishes. Are they still available and have you changed them? I use a scroll saw in my hobbies and would love to egt some of your easy to use atains and finishes. I live close to Hickory Nc and don't see any stores close enough to drive to. Can you help me out?

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Response to Ron O:

Ron O,

That company is no longer in business. The owners retired and closed down their plant . . . they had serviced our industry for decades and were a great resource for Wood You Furniture specifically and retailers across the country in general. Today we offer a product from General Finishes and they have both a gel topcoat and a liquid topcoat that is very similar in application and results.

Feel free to do a search of general finishes and you will find there should be a store near you that carries this brand. If you are having no luck feel free to email me at bbwoodyou@bellsouth.com and I will be glad to assist you further!

Regards,
Breet B.

As we work with our customers we hear "horror" stories about the way they are treated in other stores and how welcoming it is to come to our, Wood You store in New Port Richey. That makes us feel like we are responding to our customers as people, not "profit persons". It is the way we were taught when we first joined Wood You and it is the only real way to treat people. All the effort we put into learning the Wood You Way translates into happy, repeat customers. If you want to be treated with kind, friendly, knowlegable people who are interested in helping educate you about unfinished furniture visit one of our stores. We would love to meet you.

I know some customers love the idea of browsing a stores website and finding individual products, however, with the diversity within individual Wood You store inventories that doesn’t always work. There is nothing more difficult than having to explain to a customer the piece of furniture they just printed off the woodyou.com site are not available at their local store, not because anything is wrong with it that store just doesn’t carry that particular manufacture. I agree with your blog something needs to change.

The interactivity of the blog, I feel, truly bring a needed cohesiveness to the Wood You experience. Also, a prime component to the Wood You experience is the diversity of products in individual stores. In theory all Wood You stores could carry the same items and become the cookie cutter store of most major chains today, but we’re not. Each store although with the same exemplary customer service, is very much diverse in items and configuration. Some carry and sell more of one manufacturer than others. That local diversity allows for a customer on vacation to experience a fresh Wood You no matter which locations they visit.

My idea is play up the fact that Wood You stores in different locations, while they have the same standards in quality and customer service they are different. Woodyou.com should focus on sending customers to the individual sites to experience the local as well as the far away store. Imagine a customer from Opelika going to a game in Gainesville and making time to stop in a Wood You. Woodyou.com as the home site should encourage this by pointing out the diversity but sending customers to individual store sites to see the products that particular store carries.

The way to do this is take the list of manufacturers and create a page of popular items and new or featured items from each one and link those to the respective store sites that carry that manufacturer. Also, on each page, of course, a link to that manufacturer’s website is needed. Therefore each individual store will have pictures of products from the manufacturers they carry. Also companies like Lawko and Thoratex can have visual representation on the website instead of just in store.

Finally the thing that makes all this work is with the point of contact at woodyou.com. The central point of contact at woodyou.com is what brings the individual stores together as one cohesive family of quality and high standards of customer services. While it’s great to be able to contact a local store with questions, it’s even more vital this day and age to have a central place for customers to basically praise on even vent about their experience at individual Wood You stores, and the blog is it. This is the best way to easily find a reliable review of Wood You stores, and a quick central poll of how customers felt about there experience in their local Wood You.

I've been with Wood You for 4 years.

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Response to Ronald:

Ronald,
Well said sir. I think you will find that the website changes we are in the process of making will directly deal with many of the observations you have made. Nice to hear from you . . . don't be a stranger to the blog!

Regards,
Brett Blankenship

It's entertaining to go shopping with my husband. We of course welcome a friendly introduction and an offer of help. When we feel the eyes of the person on us, following just behind us, or inappropriately trying to insert themselves in our conversation, however,I love to see the variety of ways that salespeople handle themselves upon my husband politely but pointedly turning to them and saying "If you expect me to buy ANYTHING from you, you'd do best to move along. I know your name, and will call you if I need further help, but if you continue this nonsense I will walk out the door." Thankfully, we have never had to do this at Wood You. We have been so appreciative of the polite professional help and great products they offer. That's a big reason why we keep coming back!

The salesperson my wife and I just dealt with today spent all his time talking with my daughter, who by the way is not paying for the purchase.

I actually had to remind this guy of that and after that comment he all but disappeared, unbelievable!!

Well my most recent run in was not a person as you have pictured on here but more of the young slick guy with the silver tongue. We literally did not get four steps in the door and he was marching towards us. The scene never improved and he never did quite down enough about himself and his life to help us find what we really wanted. He literally followed us the whole time yet was really never involved in our conversation - strange.
I thought the funniest moment was as we finally decided to get out, he handed each of us his card. He told us to make sure and let them (the other salespeople) know that we were now in his family and to back off when we come back. Just the way he said it made me feel creepy. He really believed he had done a great job with us, very sad!

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Response to Shannon:

Shannon,
Great job in explaining that, I had a good visual and have experienced moments very similar! I am guessing you did not buy from him or the company? I call it "noise". There are those who obviously think that by making "noise" you can make sales. Focused conversations do not have to be constant chatter. Thanks for sharing about your experience . . .

Brett Blankenship
Wood You Distributors

A furniture salesman my daughter almost bought a bed from -
She couldn't decide if a king size would fit in her little apartment bedroom or not-
He told her it would because ALL apartment bedrooms are the same size!!

*story initally posted on busymom.net

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yvComment v.1.21.1

Website Changes Coming

Wood You Furniture will be making some major changes on our website over the next couple of weeks.

underconstruction

Please don't let our construction frustrate you . . . We will be done soon!

With our manufacturers adjusting their product lines on a frequent basis, we will be spending less time on displaying every individual item we carry, on our home site. Our goal is to have an improved and up to date representation of what is available through Wood You Distributors by linking directly to our manufacturers.

Our site's focus will shift more on spotlighting different individual items and new additions, in each category, from our manufacturers. For all the specific items available at Wood You Furniture, we will be adding links (on our site) to the majority of our manufacturers.

You will be seeing the website changes over the next couple of weeks as we work towards completing this task. We hope you find the changes useful in our continued endeavor to bring you the most user friendly way to display the largest variety of ready to finish products in the industry.

If you have any suggestions or comments either as a customer, employee or dealer please let us know and we will see if they can be worked into the new look either now or in the near future.

Comments (5)

Congratulations to Art. He's officially been promoted to store supervisor of our Melbourne store.
Keep up the great job Art!!

Rob
Store Supervisor
Altamonte Springs

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Response to Rob:

Rob,
Yes that's true, and he has truly earned that title. What a great guy he is, not to mention how intently focused he is on the overall fun experience customers get when they step into his store. Good family man and a wonderful Wood You Furniture employee!

Brett Blankenship
Wood You Distributors

Thanks for a good laugh! I work in IT for a Fortune 500 company and at times feel as your image shows. Was just browsing your blog and got a kick out of that image on your most recent post :) Thanks for the chuckle!!

I wanted to share with you what a pleasant experience I recently had at you West Melbourne location. I asked the two young men their names, because I was just so impressed. Arthur and Phillip were informative, friendly and charming. A very nice change from your competitors down the road that bombard you before you can get both feet in the store. It was very refreshing. Keep up the good work. Bravo & God Bless.
Beth

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Response to Beth:

Beth,
Thank you for taking the time to share your experience with Wood You of Melbourne. Those guys work hard to create such an atmosphere. We are blessed to have Art as our supervisor there, he truly wants the customer to have a wonderful experience in his store. Thanks again for taking the time to share and please tell your friends about us . . . your word of mouth is very special to us!

Brett Blankenship
Wood You Distributors

I see you are changing your website. I always liked being able to come on and look at individual items on your site. I'm not as crazy about bouncing around your provider's sites, just my opinion.

My wife and I visited the Wood You at 704 W. SR 436 just prior to closing on Monday, 19 October 2009. We were immediately impressed by the professionalism, friendliness, and courtesy extended by Rob and Rob. I as an Army veteran was extremely impressed when Rob the manager discovered that I was a veteran and immediately extended his hand to thank me for my service. This is extremely rare these days. ALL MILITARY VETERANS must support Wood You as they are truly military friendly. Rob the assistant is a six year Army veteran and Iraq and Afghanistan combat veteran. GOD Bless Rob and Rob, they are great men!

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Response to Mr. Nogle:

Mr. Nogle,

WOW . . . I know the guys at Altamonte Springs will love to hear such kind words. Thank you so much for your service to this great country, you mean the world to us all! We may be changing our website a bit but never our desire to have all our customers see us in the light you have. Thank you for your time and more importantly for the sacrifices you and your family have made to protect us all. God Bless!

Sincerely,
Brett Blankenship
Wood You Distributors

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Customers' Pictures Wanted

Wood You Furniture Wants Your Pictures!

With 30 plus years and locations throughout the southeastern United States Wood You Furniture has had the pleasure of filling hundreds of thousands of homes with quality real wood furniture. We often never get to see the end result of our customers choices once they are finished in their own custom color and put in their final place.

Well we are looking for our past customers to send us pictures to display. We are in the process of revamping our website and will have the ability to display lifestyle pictures . . . we would like those to be from our customers. So grab your digital cameras take pictures of your rooms and email them to me at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

This picture of our Liberty line is from the Morris family of Altamonte Springs, FL

Comments (4)

Thank You all for the pictures . . . keep them coming! After we are done with the website changes we will be using them. Stay Tuned!

Thanks,
Brett Blankenship
Wood You Distributors

I like the second picture on your post. Very sharp!

I've been looking forward to this blog!!

Rob
Altamonte Springs
Manager

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Response to Rob:

Rob,
Me too, I hope we get a lot of stores and customers involved in this, it could be a lot of fun . . . load me up brother!

Regards,
Brett Blankenship
Wood You Distributors

Store owners and managers of Wood You Furniture stores feel free to send in your personal pictures as well to share on our website!

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Distinguished Member Award

Charles Blankenship receives

"Distinguished Member Award" from UFA

boss_07

Charles Blankenship (on the right) during preparation for a grand opening at one of our Wood You Furniture stores.

Wood You Furniture has been serving our customers for over thirty years with quality real wood furniture. When Wood You Furniture was first started in Jacksonville, FL in 1977 no one could have known just what Wood You was to become. Charles Blankenship came on board with his first personal store in 1979 and after becoming a partner, with Alton Johnston, in Wood You Distributors Inc. he played a significant part in the growth of this company from that time on. His forward thinking and determination helped propel this company into a tremendous growth spurt from the late 1980's into the 21st century.

Mr. Blankenship was one of the charter members for the foundation of the Unfinished Furniture Association (UFA), also holding numerous positions over the last two decades on the board of trustees and serving on multiple steering committees, over the years, for the national association (UFA).

Later he was honored to lead Wood You Distributors into becoming the first ever international unfinished furniture chain; opening in the Bahamas and eventually into Trinidad, where they stand to this day.

During a National Show for the Unfinished Furniture Association Mr. Blankenship was awarded the "Distinguished Member Award" recognizing and rewarding his decades of service and positive contributions to the growth of this wonderful industry.

Congratulations, Mr. Blankenship. Your positive mark has been left on this industry as a whole and on Wood You Distributors Inc. in particular. As a company we would like to recognize Charles Blankenship. Thanks Mr. B. you should be proud of your legacy. You have been a wise counsel in this industry and built your legacy throughout this country, both within Wood You Furniture and beyond!

Comments (10)

Real wood music to my ears I just love it and I envy all the people that have purchased from wood you.I am in Canada and all I can do is watch and be amazed at these lovely furniture.I will visit the store on my next visit to Trinidad and who knows I might be able to take a little wood you with me.Keep up the good work.

We, at the New Port Richey Wood You, would like to extend our congratulations to Mr. B . . . Well done Mr. B!

Karen and Chuck

I miss Wood You! We moved from Missouri and do not have a store near us. Came to the site to see if you sold via the internet then started reading your blog.

Glad to see your company and its leadership honored, my house is full of your wonderful products.

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Response to Cheryl,

We miss you and your family too Cheryl! Make sure and stop back in next time you are in town. Thank you for your business, we would love to see some pictures.

Sincerely,
Brett B.
Wood You Distributors

I bought my first piece for Wood You funiture in the early 90's from my local Wood You, for my business and my home. Love it! Solid and classy! The furniture is impressive . . . (comments edited) . . . I am really impressed with the way the blog is being handled by Brett. He has put the customer first through his comments. . . . (comments edited) . . . and keeps the blog on track. We need more business men like you!

Wood You, keep up the good work. My Grand kids will be needing furniture in the future. Congrads Mr. Blankenship

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Response to Wanda:

Wanda,

Thank you for your input and for your time spent on the blog, come back soon and we will continue to share our ideas and opinions

Regards,
Brett B.
Wood You Distributors

I read this blog often and have a few comments . . . (comments edited) . . . Charles Blakenship, congratulations on your award!

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Response to Barry:

Barry,

Thank you for reading the blog frequently! This blog has always been about letting everyone having their own voice so here is yours!
Thank you for your support of Wood You Distributors, it means the world to me personally as an employee!

Sincerely,
Brett B.
Wood You Distributors

To whoever posted this morning. Thank you for your very entertaining post but unfortunately I will not be able to post it. My intention was not to create a pile on, just acknowledge an award.

Thank you for taking the time to read our blog. I hope you will continue to do so and continue posting.

Regards,
Brett B.
Wood You Distributors

Love this blog, although not sure why all the heated conversation. It seems great to me that anyone in the company would get honored. It says a lot about the company and the people behind it. Maybe there is a team building lesson needed for Wood You.

As a customer, I love the furniture and all the information this blog provides. Keep providing great products and prices. . . . (comments edited)

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Response to JoJo:

JoJo,

Thank you for your kind words and your words of wisdom. There is a lot to be learned from your simple post.

Regards,
Brett B.
Wood You Distributors

Just wanted to give my congrats to Mr. B. I read the blog often but rarely comment. When I saw this blog post I had to put my two cents in.

I spent some five years plus in the Wood You system first as a manager in a few different Jacksonville stores and then as a store owner in Bradenton, FL

The counsel I received from Mr. Blankenship was always a positive force in my young business owner's life. I have since moved on but the lessons that I have learned while in the Wood You System have served me well in my other endeavors.

What a quality company offering great values throughout. I still buy my furniture from you guys any time I need something. Thank you for the opportunities offered and the lessons taught.

Congrats Mr. B. an award well deserved, in honor of you I say "GO GATORS"!

Matt Blythe
Jacksonville, Florida

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Response to Matt:

Matt,
My man, great to hear from you! Thanks for the kind words I know Mr. B. will appreciate them. Now quit just reading the blog and start posting more often. You were trained well so I know you still have a lot of knowledge in that brain of yours :)

Regards,
Brett B.
Wood You Distributors

Thanks for the article. I was always curious who was behind such a neat company. My wife and I love our local store here in South Florida.

Charles the Wood You store in my area represents you well, keep up the good work and congratulations on the award!

Mr. B,

Congratulations on earning such an honor. For a person as humble as you are, this must be embarrassing for you, but congratulations none the less.

Rob
A.S. Florida

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What You See Is Not Always What You Get

Inferior Particleboard

800px-particleboard

commercial-plywood

Real Wood = Real Value

Both pictures above use a veneer top. Veneer's are great to use on shelves and sides to help keep costs down while offering superior strength. The problem with veneer arises with what products manufacturers use underneath it . . . that's where the term "veneer" has received sauch a bad rap and where many nationally recognizeable furniture manufacturers and retailers hide their lack of quality. However, if you know what and where to look it is rather easy to spot their tactics.

Throughout this blog post I will be offering simple tips and insight into how to tell if you nare truly getting what you think you are paying for . . . an all wood piece of furniture. Have you ever thought or heard a friend say "but my furniture is so heavy?" Weight really carries no bearing on the quality nor does it indicate real wood. In fact, inferior particleboard and MDF is actually heavier than the typical all wood furniture out in our Wood You stores.

Furniture shopping should be such an enjoyable experience. It is a time when you are redesigning a room, starting your vision from scratch or searching for just the right piece to complete your room in your most personal space in your life . . . your home!

So why does it have to become so stressful? From my perspective it is due to the confusion potential customers get from the unlimited options in building materials, quality and the higher price points that seem to indicate it has to be a quality product. Retailers and salespeople claiming their products are "Medium Cherry" or "Light Oak" and all the while they are describing the name of their color, not the actual type of wood you are purchasing. Why name their colors those confusing names? Only one reason comes to mind for me . . . to further confuse the customer into thinking they are buying actual Cherry or Oak furniture. When in fact they are overpaying for inferior products with a veneer that contains nothing more than particleboard.

There is a major misconception that all furniture is basically the same in all furniture retailers thus the final decision boild down to one of a pure price point. This exact thought process has led to so many dissatisfied customers and true "buyer's remorse" to the point that no wonder furniture shopping can be a dreaded event almost rivaling the car buying experience.

So the question we all want answered is how to find true quality and value in our furniture buying decision? I certainly have my own thoughts; which I will share throughout this post but first I would like to open this question up to our dealers, employees and and our guests. How can a customer make sure they are getting real wood instead of the "Light Oak" or "Medium Cherry" that misleads customers to believe they are paying for Oak or Cherry; when in fact they have just wasted their hard earned money on inferior particleboard products that will last until the first move or first spill and then it begins to fall apart. That is not true value!

So whether you have a disaster story or a bit of insight to share with others about how to spot inferior products that are way over priced . . . please take the time to share.

realwoodfurncert

* * * Make it easy on yourself. Find this symbol and you can be guaranteed you are buying from a store that has been certified by a National Organization. The certification guarantees that the store you are shopping offers real wood furniture! * * *

Comments (9)

Take the time and refer to the picture on this post. Below are just a few simple pointers to remember when shopping for quality furniture.

1) Price does not dictate quality. Just because you are paying more or from a name brand does not make it real wood.

2) Take a look at the backs of items, take drawers out and look inside the "guts" of the piece. Pay close attention to the braces inside; often those will not be as concealed as the exterior of a piece. You may even need to look underneath tables.

3) Ask the salesperson assisting you specifically . . . however, be careful many of them do not even know themselves or may be misleading.

4) Be careful often particleboard can be heavier than real wood products.

5) Pay close attention to floor models throughout the stores you visit. Often there will be items that have small damages displaying the particleboard. If it is in one item odds are there is more in the store!

6) Be careful of finished items with words like - "Light Oak", "Medium Cherry" or any combination with a wood species in it. This is describing the color but far to often people think that is the type of wood they are buying.

7) Ask your salesperson if they have a damaged room or area for discounted items. You may not want to buy them but there you can see whats under the surface of the items due to the damage!

8) The easiest way is to buy from a real wood certified dealer. If in one of our towns you can rest at ease and if not visit the Unfinished Furniture Association website - http://www.unfinishedfurniture.org for certified dealers in your local area.

Shopping for furniture should be fun but don't forget it is your hard earned money. A little bit of leg work can make sure your family is getting the greatest value possible!

Brett Blankenship
Wood You Distributors

What methods and type of paint do you recommend for your furniture?

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Response to Pat:

Pat,
Many of our stores are privately owned so I can not speak for them all. However, most of the Wood You stores carry a milk paint (waterbased) product. These milk paints are easy to apply and dry very quickly making them perfect for our furniture and customers who are always looking to finish their projects as efficiently as possible. Typically with the milk paints you would want to then apply a polyacrylic (waterbase) topcoat. The trendy colors today are black and white although there are many different earth tone and bright colors to choose from.

As for my personal preference I love distressing furniture . . . of course with three kids that distressing can be done naturally as well :) Stop by your local Wood You Furniture store and allow them to show you the wide variety of colors and painting techniques available.

If you ask, I am confident, they will let you play with the product in the store prior to purchasing so you can get a feel for the products and just how easy they are to apply and achieve that professionally finished look. Have a great week and please come back and let me know how it worked out for you!

Regards,
Brett Blankenship
Wood You Distributors

I purchased this a few weeks ago from the Clearwater, FL store. The salesmen were wonderful and very helpful. The price was very reasonable too. I was told I would be able to apply the finish on my own because of how easy it was to do. Well, IT WAS! I am still waiting for 5 more chairs (already finished 3 of them) to come in. But, I will say and my family can agree that it looks very professional! There were no flaws in doing this process and so easy! I will continue to make all my purchases from this location! Thank you so much Ed, for making my dining room beautiful!

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Response to Angie:

Angie,

We absolutely love to hear that. I know Ed will be thrilled to know the impact he has had in your home. Thank you for taking the time to contact us and let us know . . . when your done make sure an drop off a picture. Have a great week and tell your friends about us!

Sincerely,
Brett Blankenship
Wood You Distributors

I bought a dresser, hi-boy, and foot chest 8 years ago. I have never been more impressed with any furniture in my life (and I have owned and furnished 6 homes in my life time). The quality and workmanship just keeps going on and on. I have never had any problems with any hardware, fitting, etc. The set has been moved 4 times by moving companies and you know how rough they can be. The stain is still beautiful after all these years. Thank you so much for such fine, quality product at such a reasonable price.
Claire in FL

I purschased my bedroom set and dining set around nine (9)years ago, and they still look like new, after few moves, I got my furniture in Miami lakes, in a store that is no longer there, by that time I only have one kid, Anthony, a very active boy, my second boy Lucas is almost the same age the first one had when I purschased the furniture, 3 years, and Lucas is as active if not more that the first one, that is why we are planning, my wife and I a visit to the store in Davie Fl to get our self a new TV stand, a desk or computer station, two night stands and a couple of book cases, I know there is no other store that offers the quality you guys have in your pieces, and is because of simple fact that all is made with real wood, even the stain is better in my opinion than the one you can buy at Home depot, i still have some from the first time.
Everything today is made of particleboard cover with paper, you guys are the best.

why is there not prices on the website? is it because the prices are high and it is easier to rope in customers in store? as a mom of 3 under the age of 5 1/2 i like to pin down my stores before getting the whole family out. this site makes it difficult for me to save time.

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Response to mom of 3:

mom of 3,

I do understand how nice it would be to have prices on this website, However as explained a couple of times in earlier posts pricing is not something we are able to do with our store locations. We have stores in the Bahamas and Trinidad and the way their countries collect the taxes is different than the USA. This makes their set pricing different than what ours would be. There are other reasons but this alone prevents pricing on our site.

However, a simple phone call to your local store and you can receive all the service and local pricing you desire. Either that or you can fil out our price request form and we will make sure it gets in the hands of those closest to your designated zip code to assist you. Hope this helps you!

I have been with this company for most of my adult life and have never seen, trained my employees nor set out to "rope" a customer in. We certainly are not perfect and you may have unique experiences in different locations but the heart of this company is to serve and to offer great quality real wood furniture at great pricing! However, with the typical furniture stores in mind I certainly understand how you might feel that all furniture companies are the same . . . We work hard to be a unique buying experience. I look forward to hearing back from you once you ger involved in our company and see why we have so many followers . . . thank you much for your time and your comments, take care of them young'ins :)

Brett Blankenship
Father of 3

Hi there. I see according to the poll numbers that most people are looking for kids rooms when viewing our website. Well, why don't you stop on in our store here in Altamonte Springs, FL. I've have two kids myself, and love to help "design" kid's rooms, they're so much fun. Both my kids have Wood You furniture, in a variety, of colors in their rooms. Heck, bring your child and I'll have my 7 yr old show them how to stain/paint for themselves.
See you soon.

407 869 5554
704 west sr 436
Altamonte Springs Florida

This whole comment was taken from Wikipedia's website. Pay close attention to the last sentence and just know many of your well known manufacturers and furniture retailers are developing ways to simulate quality real wood without truly offering it to you:

"Solid wood is more durable than particleboard. Damage to solid wood can be repaired by removing and replacing damaged material then refinishing using known wood treatments that can be matched. Since particleboard is typically faced with by a non-wood veneer, it may be impossible to match the original finish. In addition, damage to particleboard is typified by structural failure and exposure of sizable jagged faults. Damage to particleboard is therefore normally very difficult to repair, usually requiring replacement of the damaged particleboard elements.

The reduced durability of particle board furniture is a consequence of reduced strength in extension. This drawback contributes to damage when furniture is moved; if possible, the furniture should be disassembled to eliminate the possibility of damage in transit.

Most people consider solid wood furniture to be more attractive than particleboard. Recognizing this, furniture makers often cover particle board with real or imitation veneers, in an effort to simulate the look of solid wood."

Not sure if this is appropriate for this blog entry, but here is a quote from Ellen R Shell author of "Cheap: the High Cost of Discount Culture".
"when you see something and you're motivated by price — and we all are — you walk away. Take a walk around the store and think about it. Freud said there are two parts of our thinking system. The primary process is the impulsive, playful, I've-gotta-have-it-now side. The second is the more thoughtful, contemplative side. Get that secondary process going. Think about why you want this object — this particular MP3 player, this particular screwdriver. Is this really going to do the job for you?"

When buying furniture, think about what you're spending. Do you want to buy something that will be damaged by rearranging a room or going through a move? or do you want furniture that can be in your family for generations? I can't tell you how much furniture I've left behind during my 10 moves in the last 15 years. We now own mostly real wood furniture from Wood You or made before 1970 & handed down from older family members. I'll never buy anything not made of real wood again, it's not worth the price long term.

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Response to Rob:

Rob,
Well said sir . . . I couldn't say it better myself. Thanks for taking the time to post and share!

Brett Blankenship
Wood You Distributors

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